Authors claim Salesforce used their novels to train AI agents

21 October 2025

American novelists Molly Tanzer and Jennifer Gilmore have launched legal action against Salesforce, accusing the San Francisco based software company of copyright infringement.

Tanzer and Gilmore allege Salesforce used thousands of novels, not just their work, without permission, to train AI agents.

Salesforce want to have their cake and eat it as well. After replacing several thousand workers with AI technologies, presumably saving the company large sums of money, Salesforce want to pay as little as possible to develop the AI agents that displaced the workers in the first place.

What part of any of this is reasonable?