HR departments relying more on AI tools to screen job applicants

5 July 2025

Danielle Abril, writing for MSN:

Increasingly, job candidates are running into virtual recruiters for screenings. The conversational agents, built on large language models, help recruiting firms and hiring companies respond to every applicant, conduct interviews around-the-clock and find the best candidate in increasingly large talent pools. People who have experienced AI interviews have mixed reviews: surprisingly good or cold and confusing.

Pity the HR departments. It’s hard work having to draw up policies about procedures, and procedures about policies. All of that work leaves no time for their core function: recruiting staff, and managing human resources. By the way, I the find the use of the word resource a particularly odious HR practice. People are people, not resources. Instead of saying “we need to bring in a resource”, try saying “we need to hire a person for this role.”

Anyway, to reduce workloads, and ostensibly speed-up the recruiting process, some HR departments are using AI tools to screen “first-round” candidates for a role. I assume once a “second-round” list (or should that be pool?) of candidates is arrived at, an HR person becomes involved in the process.

No doubt there are large numbers of applicants for advertised roles, and some sort of screening is necessary to shortlist suitable candidates. To ease the burden though, HR staff could use AI tools to write up policies and procedures instead, so they can focus on the human side of the equation.

They could even take advantage of AI note taking apps, further reducing pressure on their time.

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