Twitter 2.0 is not a start-up much as Elon Musk likes to believe it

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Twitter 2.0 is not a start-up much as Elon Musk likes to believe it

25 November 2022

Tegan Jones, writing at Crikey, on Twitter owner Elon Musk’s… vision of the social media service being some sort of start-up, as of the minute he assumed control. Twitter was established in 2006, so we might be a little passed the development phase of the operation by now, no?

So no, Musk isn’t asking more of his remaining employees simply to improve the platform or make up for past financial woes. And it’s certainly not about overcoming the odds to build something together to change the world, which is oftentimes the north star of young start-ups. These employees are being asked, and in some cases coerced due to lack of options, to dedicate their lives to pay off a billionaire’s offensively large debt on a vanity project he didn’t even want. That is not start-up culture.

Despite Musk’s philanthropy, his wealth and privilege has bestowed him with a singular outlook of the world. While it’s unlikely he has much in the way of home duties, or family obligations — at least that’s the impression created — he could easily afford to outsource them anyway. Other Twitter employees are unlikely to be so fortunate. Instead, they’re simply expected to be hard core, and work until all hours of the night. Or be fired. Awesome.

Elon Musk shares whiteboard outline of Twitter 2.0

20 November 2022

Jason Cartwright, writing for TechAU, analyses a whiteboard image posted by Elon Musk following the recent contentious Twitter HQ code review. Long story short, coders who failed to attend would no longer be regarded as Twitter employees. Following the meeting though, Musk shared outlines of plans to rebuild the social media service’s platform, which is being dubbed Twitter 2.0:

It’s rare to see content from inside the company, especially anything to do with current and future development items. While Musk has hinted at potential improvements to the platform, the whiteboard photo does reveal some more information.

Jack Dorsey regrets role via Twitter in centralising internet

19 November 2022

As Twitter teeters on the brink of collapse (I think there’s a lot of us hoping it pulls through though) founder Jack Dorsey, in a tweet from April this year (preserved here for posterity should the worst happen), says he feels partly to blame for the present centralised state of the internet:

the days of usenet, irc, the web…even email (w PGP)…were amazing. centralizing discovery and identity into corporations really damaged the internet. I realize I’m partially to blame, and regret it.

Twitter’s only part of this centralised “problem” though. Other giant tech companies, Google, Amazon, among many others, have also played a role. Nonetheless, I imagine some of us see an upside. As for Twitter’s woes? Maybe owner/operator Elon Musk ought to consider stepping aside from day to day management of the company, and leave it to better qualified people?

Yep, I can see that happening.

Reports of the death of social media are greatly exaggerated maybe

14 November 2022

Ian Bogost writing for The Atlantic:

It’s over. Facebook is in decline, Twitter in chaos. Mark Zuckerberg’s empire has lost hundreds of billions of dollars in value and laid off 11,000 people, with its ad business in peril and its metaverse fantasy in irons. Elon Musk’s takeover of Twitter has caused advertisers to pull spending and power users to shun the platform (or at least to tweet a lot about doing so). It’s never felt more plausible that the age of social media might end — and soon.

The question is, what do we do next, if we don’t have social media? Go back to meaningful face-to-face interactions? What do content producers, who enjoy self-publishing do? Print a zine? I’m not sure that social media is about to disappear, even if some of the bigger players are having some trouble. Still, Bogost makes some salient points.

As I’ve written before on this subject, people just aren’t meant to talk to one another this much. They shouldn’t have that much to say, they shouldn’t expect to receive such a large audience for that expression, and they shouldn’t suppose a right to comment or rejoinder for every thought or notion either.

People have been over-talking since people could first talk. Ditto expecting a large audience for their rants. Social media only amplified the voice of these over-talkers. On the upside, anyone we don’t want to listen to can easily be ignored, blocked. Try doing that to an over-talker you don’t want to listen to at a family gathering.

Social media might not be about to roll over and die, but it is at a turning point. Yet as Twitter’s implosion shows, people are not quite ready to walk away from connecting online. Membership of Twitter alternative, Mastodon, has spiked in recent weeks. Billing itself as a social network, rather than a social media service, it has become a sanctuary for people seeking a place where they can hear themselves think.

Presently there are few brands, and — better still — influencers, and possibly over-talkers, on Mastodon. That some servers, or instances, forbid commercial accounts, helps in this regard. Instances are either owner funded, or member supported, meaning they don’t need advertising revenue to survive. Perhaps this means there’ll be more signal and less noise, but only time will tell.

If social media is about content creation and publishing to the widest possible audience, then social networking is about forging more meaningful connections with those in your network. No doubt some will welcome the demise of certain social media channels, but if the migration to Mastodon is any indication, people are still looking to connect online with others, both known and unknown. Or maybe a whole lot of us simply want to be part of the next (sort of) big thing. Only time will tell.

Rocket science may be rocket science but Twitter is something else

5 November 2022

American author Robin Sloan’s thoughts — written in April of this year — couldn’t describe the Musk acquisition of Twitter any more succinctly:

An industrialist might soon purchase Twitter, Inc. His substantial success launching reusable spaceships does nothing to prepare him for the challenge of building social spaces. The latter calls on every liberal art at once, while the former is just rocket science.

I don’t know that rocket science is just rocket science, especially reusable rocket science, but running a social network, particularly one the size of Twitter, has to be another matter all together.

Via Clive Thompson.

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Robin Sloan, social media, Twitter

Mastodon isn’t Twitter but it can be Twitter like in good ways

5 November 2022

I’m not quite sure what to expect at Twitter, but I have no plans to depart the platform for now. In the meantime I’ve been looking at Mastodon, a highly geeky alternative to Twitter. To say there’s a learning curve to Mastodon is an understatement.

Once you get used to the differences though between the centralised domain that is Twitter, and the decentralised realms of Mastodon, the experience can be mostly Twitter like, while still being a breath of fresh air.

One thing to bear in mind is most Mastodon instances, or servers, such as aus.social, are operated privately by the individuals who set them up. So if you think Mastodon is your thing, and you’re going to be hanging around, you could consider making a contribution to help with operational costs.

The other challenge for Mastodon’s ability to scale is that it has very scarce resources compared to Twitter. Rather than relying on investors, Mastodon survives on donations, crowdfunding, sponsorships and grants. The platform is free of ads and thus doesn’t collect any of its user’s data. But, its frugality has meant it also has no real way to gain revenue the way other platforms do right now.

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Mastodon, social media, Twitter

Elon Musk takes control of Twitter, fires CEO and CFO

29 October 2022

After much back and forth, Elon Musk has completed his takeover of social media service Twitter. CEO Parag Agrawal and CFO Ned Segal have already left the company, and I imagine they’ll be followed by more senior managers.

Tesla CEO Elon Musk is now in charge of Twitter, CNBC has learned. Twitter CEO Parag Agrawal and finance chief Ned Segal have left the company’s San Francisco headquarters and will not be returning, sources said. Vijaya Gadde, the head of legal policy, trust, and safety was also fired, the Washington Post reported.

Doubtless more changes are on the way, though Musk is trying to assuage the concerns of all, especially advertisers, regarding their extent, in a recent tweet:

That said, Twitter obviously cannot become a free-for-all hellscape, where anything can be said with no consequences! In addition to adhering to the laws of the land, our platform must be warm and welcoming to all, where you can choose your desired experience according to your preferences, just as you can choose, for example, to see movies or play video games ranging from all ages to mature.

It seems to me a lot comes down to the definition of “desired experience”. If hate speech and misinformation did return to the platform, does “desired experience” mean users will be able to block out such content? Is that the answer then? Content producers meantime will delight in Musk’s perspective on advertising: “highly relevant ads are actually content!”

I also very much believe that advertising, when done right, can delight, entertain and inform you; it can show you a service or product or medical treatment that you never knew existed, but is right for you. For this to be true, it is essential to show Twitter users advertising that is as relevant as possible to their needs. Low relevancy ads are spam, but highly relevant ads are actually content!

Revenue from adverts puts a roof over many a head, but an advertising experience that will delight, entertain, and inform? That I look forward to seeing.

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Elon Musk, social media, Twitter

Peiter Zatko’s whistleblowing Twitter report may not help Musk

27 August 2022

Earlier this week a whistleblower complaint to the United States Congress made by Peiter Zatko, who was head of security at Twitter until his departure in January, was made public. Some commentators saw Zatko’s report as a damning insight to the management of the social media service, which supported Elon Musk’s decision to abandon his takeover bid for the social networking service:

The disclosure, sent last month to Congress and federal agencies, paints a picture of a chaotic and reckless environment at a mismanaged company that allows too many of its staff access to the platform’s central controls and most sensitive information without adequate oversight. It also alleges that some of the company’s senior-most executives have been trying to cover up Twitter’s serious vulnerabilities, and that one or more current employees may be working for a foreign intelligence service.

Mike Masnick, writing for Techdirt, in a detailed analysis of Zatko’s complaint, suggests the report in fact backs Twitter’s position, and may not be the legal leg-up Musk is seeking. Musk, who claims Twitter did not reveal the true extent of spam accounts on the platform, launched legal proceedings against the company in July.

But, as Masnick points out, Musk’s lawsuit has nothing to do with spam accounts on Twitter:

The first and most important thing to remember is that, even as Musk insists otherwise, the Twitter lawsuit is not about spam. It just is not. I’m not going to repeat everything in that earlier story explaining why not, so if you haven’t read that yet, please do. But the core of it is that Musk needed an escape hatch from the deal he didn’t want to consummate and the best his lawyers could come up with was to claim that Twitter was being misleading in its SEC reporting regarding spam. (As an aside, there is very strong evidence that Musk didn’t care at all about the SEC filings until he suddenly needed an escape hatch, and certainly didn’t rely on them).

Musk insists Twitter claimed only five-percent of accounts on the platform were spam or fake. But the five-percent number derives from so-called mDAU accounts, being monetizable daily average users, which Twitter defines as a “valid user account that might click through ads and actually buy a product”. The mDAU accounts sound like a rarefied group of members, but the spam count only applied to them, not the platform as a whole.

Except it’s Musk here who is using clever wordplay to distract and mislead everyone. As we’ve described over and over again, the 5% number that Musk repeats in these screenshots is about mDAU. The 5% number is what Twitter reports is the amount of spam they believe incorrectly gets counted in mDAU. It’s Musk who keeps pretending the 5% number implies spam across the entire platform, which Twitter has never said it does. As we’ve explained multiple times now, Musk is trying to distract by pretending that the 5% claim is about spam on the entire platform. It never has been. It has always been an estimate of the amount that makes it through and is still counted in the mDAU. That is clear to anyone who’s actually read Twitter’s filing (both in the Chancery Court and at the SEC).

Masnick’s article is a longer piece, but well worth the read for anyone with an interest in Musk vs Twitter.

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Elon Musk, social media, Twitter

Court battles loom after Musk cancels Twitter acquisition

11 July 2022

Few would have been surprised by Elon Musk’s decision to withdraw his takeover for Twitter, it seemed the writing had been on the wall for some time. But now the recriminations begin. Twitter directors have said they’ll commence legal action against the Tesla CEO to enforce the deal. At the least Musk may be slugged with a billion dollar fine. A billion dollars is probably coffee money for someone like Musk, but a slew of additional lawsuits may end up costing Musk far more than that.

In addition to the fine for the failed deal, Musk could face serious consequences from the SEC for his antics, which have had major impacts on the several public companies he manages as well as Twitter itself. Musk is an executive at the artificial intelligence firm Neuralink, the electric car company Tesla, the space travel company SpaceX, and the tunnel construction firm the Boring Company. He has in the past faced lawsuits from investors over his erratic behavior and its effects on the companies’ stocks.

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Elon Musk, social media, Twitter

Notes feature will transform Twitter to content creation platform

27 June 2022

Social networking service Twitter looks set to make the transition from microblogging platform to content creation platform, with the trailing of a new notes feature. Twitter notes — currently being tested by users in Canada, Ghana, Britain, and America — allows posts of up to two thousand five hundred words at a time to be written.

It reminds me a little of the notes feature Facebook used to offer, that I used early on, when I still used Facebook. It’s a smart move on Twitter’s part, as it stands to significantly increase engagement on the platform. Presently users need to direct followers to external resources, such as their blog, if they want them to read posts exceeding two hundred and eighty characters.

Writers who do not have a website of their own look to particularly benefit from the notes feature, should Twitter decide to roll it out.

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